Return Policy

The return policy for Raymond Mall’s online store typically outlines the terms and conditions under which customers can return products purchased from the store. While the exact details may vary, a standard return policy might include the following elements:

1. Return Period:

   • Customers can return items within a specified number of days from the date of delivery. For example, returns might be accepted within 30 days.

2. Condition of Items:

   • Items must be returned in their original condition, with tags and packaging intact.
   • The items should not be worn, washed, or altered in any way.

3. Proof of Purchase:

   • Customers may be required to provide proof of purchase, such as a receipt or order confirmation email.

4. Non-Returnable Items:

   • Certain items might be non-returnable for hygiene or other reasons, such as undergarments, customized products, or final sale items.

5. Return Process:

   • Instructions on how to initiate a return, such as contacting customer service or using an online return portal.
   • Information on how to package and ship the return.

6. Refunds and Exchanges:

   • Details on whether customers will receive a refund, store credit, or an exchange for returned items.
   • The timeline for processing refunds or exchanges once the return is received.

7. Shipping Costs:

   • Information on who is responsible for the cost of return shipping. Some stores offer free returns, while others may deduct the cost of return shipping from the refund.

8. Damaged or Defective Items:

   • Procedures for handling returns of damaged or defective items, often with a more lenient return window and specific instructions for reporting such issues.

To get the most accurate and detailed return policy for Raymond Mall’s online store, it is best to visit their official website or contact their customer service directly. They will provide the latest and most specific information regarding their return policy

They will provide the latest and most specific information